Employment Opportunity: Status Card Intake Clerk

May 14, 2024

BACKGROUND:

SCO is a growing and dynamic regional First Nation organization that represents 34 Anishinaabe and Dakota Nations and more than 87,000 citizens in southern Manitoba. Established in 1999 by the Chiefs, SCO is mandated as an independent organization to protect, preserve, promote, and enhance First Nation peoples’ inherent rights, languages, customs, and traditions through the application and implementation of the spirit and intent of the Treaty-making process.

SCO provides competitive compensation and excellent pension and benefits, as well as a positive work environment.

OVERVIEW:

Reporting to the Status Card Registry Officer, the Status Card Intake Clerk will assist the Status Card team with wide range of clerical and administrative support.  SCO is expanding this new service to help First Nation citizens in southern Manitoba renew or replace their status cards, accept new Status registration applications, and assist those who are not able to easily visit their home communities or an Indigenous Services Canada office. 

Status Card Program staff review applications for the Secure Certificate of Indian Status (SCIS) to ensure completion and that all required documentation is attached. They take applicants’ pictures using the SCIS photo app and digitally sign as a guarantor and Trusted Source. Staff also provide guidance on the appropriate forms of identification that demonstrate name and address, ensuring that identification provided is a verified copy and submit completed applications for processing to Indigenous Services Canada.

KEY RESPONSIBILITIES:

  • Organizes and schedules appointments
  • Responds to public enquiries in a timely manner
  • Assists in compiling data for reporting purposes
  • Assists in reviewing applications for completion and checking for accuracy
  • Maintains manual and computerized information filing systems
  • Adheres to privacy legislation and policies for storing personal information
  • Other duties as assigned

EDUCATION AND QUALIFICATIONS:

  • An office administrative certificate, or post-secondary degree or diploma
  • Experience and knowledge of office management systems and procedures
  • Experience working with First Nations peoples and communities 
  • Team player who can work collaboratively with a variety of people within complex systems
  • Strong organizational and problem-solving skills
  • Excellent interpersonal skills, including the ability to work productively with colleagues, supervisors, and other internal and external stakeholders
  • Experience working with the public in a fast-paced environment
  • Ability to work under pressure and to independently manage a wide range of tasks, often within short timelines, with precision and high attention to detail
  • Ability to maintain confidentiality when developing and handling sensitive information
  • Strong written communication skills, with the ability to write clear, concise documents and reports for a variety of audiences
  • Strong verbal communication skills with the ability to effectively communicate to a variety of audiences
  • Ability to speak Anishinaabe or Dakota languages is an asset
  • Proficiency in the use of computers (Word, Excel, Power Point, Outlook)

OTHER REQUIREMENTS:

  • Must provide a current satisfactory Criminal Record Check
  • A valid class 5 MB driver’s license with access to a reliable vehicle for business travel.

CLOSING DATE FOR APPLICATIONS: Tuesday, May 28th, 2024, at 4:30 PM CST

Please submit a cover letter and resume to:

Human Resources

Southern Chiefs’ Organization

202-600 Empress Street

Winnipeg, MB R3G 0L5

Fax: (204) 946-1871 | hr@scoinc.mb.ca

Preference will be given to qualified First Nations candidates.

Please self-identify in your cover letter.

We thank all who apply only those selected will be contacted for further consideration.